Payment and Delivery
We’ll keep you informed about every detail concerning your order. We understand that purchasing valuable products is a serious matter. That's why we put communication with our customers first.
You’ll always know what’s going on with your order.
BRNO – Personal pick-up
You can pick up your order at Životského 15, Brno 618 00, map HERE, Phone: +420 775 077 731 You'll be informed about the date and time of the pick-up by a text message as soon as your order is ready.
Price - For free
PRAGUE – Personal pick-up
The goods will be delivered to our PRAGUE shop at Křižíkova 506/62, Prague 186 00 (the intersection of Křižíkova and Šaldova streets), map HERE, Phone: +420 603 100 709
You’ll be informed about the date and time of the pick-up by a text message as soon as your order is delivered to the shop.
Price - For free
OSTRAVA – Personal pick-up
The goods will be delivered to our Ostrava shop at Žaluděvova 9, Ostrava 700 30, map HERE, Phone: +420 734 230 211 You'll be informed about the date and time of the pick-up by a text message as soon as your order is ready.
Price - For free
About shipping services in CZE:
Most of our products are rather large and heavy. That’s why our offer of shipping companies is rather limited. Our products are currently delivered by two shipping companies: GLS and PPL. We pick the companies on the basis of the weight and dimensions of the products in order to achieve the best possible shipping costs.
Products are usually delivered to our shops every Friday. The exact date of delivery will be confirmed by phone after your order is processed.
About the delivery.
The ordered products are shipped from our shops directly to your home (usually within 24 hours). On the date of delivery, the courier will send you a text message with the number of your order. Thanks to this number,
you can track your order or contact your courier directly. As soon as the product leaves our warehouse, you’ll receive detailed instructions including the contact information of your courier.
Price of a small parcel(encasement, pillow…) – CZK 99 CZK
Price of a medium or large parcel (mattress, furniture…) – CZK 340 and CZK 440
About shipping services in SVK:
Most of our products are rather large and heavy. That’s why our offer of shipping companies is rather limited. Our products are currently delivered by two shipping companies: GLS and Top Trans. We pick the companies on the basis of the weight and dimensions of the products in order to achieve the best possible shipping costs.
Products are usually delivered to our shops every three weeks. The exact date of delivery will be confirmed by phone after your order is processed.
About the delivery:
The ordered products are shipped from our shops directly to your home (usually within 48 hours). On the date of delivery, the courier will send you a text message with the number of your order. Thanks to this number you can track your order or contact your courier directly. As soon as the product leaves our warehouse, you’ll receive detailed instructions including the contact information of your courier.
Price of a small parcel(encasement, pillow…) – CZK 390 CZK
Price of a medium or large parcel (mattress, furniture…) – CZK 940
Payment
We’re using all the popular, safe and well-proven payment methods.
Payment by credit/debit card on pick-up in one of your shops
Payment by e-portal
Bank transfer in advance
The Czech Republic 2000165007/2010
Slovak Republic IBAN – CZ0920100000002600629485, BIC code/SWIFT – FIOBCZPPXXX
In accordance with the Act on Records of Sales, the seller is required to provide the buyer with a receipt. At the same time, the seller is required to register the received payment online with the tax administration; in case of a technical failure within 48 hours; in case the taxpayer is making the record at the given cash register in a regular mode,
the seller provides a digital receipt and sends it to the client via e-mail.
